60 minute Adventure Trip

Knysna

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Service Terms and Conditions

PASSENGERS Maximum of 12 persons per trip
Bring warm weather: hat / suntan lotion / sunglasses. Cool weather: jumper / raincoat.
Dry storage available on vessel for cameras etc.
Guests may wear shoes onboard.
For Safety reasons it is required that all children’s feet can touch the deck from a seated position.
RATES INCLUDE
High-quality Life Jackets.
CASH DEPOSITS
Credit card details are required to confirm the booking.
CANCELLATIONS
Fully refundable if trip is cancelled due to adverse weather conditions.If you cancel less than 12 hours beforehand,pre-paid trips carry a 50% cancellation policy
WEATHER
Tours subject to suitable weather/sea conditions.
If conditions are unsuitable, alternatives are;
Re-scheduling/100% Refund

Terms and Conditions

Knysna Adventures (Pty) Ltd is a business in the activity industry

Return and Refunds policy
The provision of goods and services by Knysna Adventures (Pty) Ltd is subject to availability. In cases of unavailability, go to Knysna Adventures (Pty) Ltd every endeavor to rebook/reschedule the service. If that is not possible, it will be considered to refund the client as soon as possible.

Customer privacy policy
Knysna Adventures (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Knysna Adventures (Pty) Ltd bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Knysna Adventures (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Knysna Adventures (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Knysna Adventures (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Knysna Adventures (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other
documents or communication of whatsoever nature.
Variation
Knysna Adventures (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Knysna Adventures (Pty) Ltd based in South Africa trading as Knysna Adventures (Pty) Ltd.

Knysna Adventures (Pty) Ltd
Email: info@knysnaribadventures.co.za
Tel: 0846077346



© 2020 Tornado Tour Systems (Pty) Ltd ta Activitar.

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